.png)
Events Trigger Coaching. Patterns Trigger Training. Everything Is Documented.
The gap in most fleet safety programs isn't the data — it's the process between the data and the driver. A camera event fires. Then what? Someone has to review it, decide it's coachable, notify the driver, follow up if the behavior continues, assign training if it escalates, and document all of it.
S.A.F.E. automates that entire workflow. Validated events generate coaching. Repeated patterns escalate to training. Escalations that aren't resolved notify management. Every step is timestamped, tracked, and available as evidence when you need it.
How Coaching Works
When a camera or ELD event is validated and configured for coaching, it enters the coaching workflow automatically.
The driver receives the event in their daily coaching digest — a single email consolidating all camera and ELD coaching items from the previous day. Each item includes the event details and a prompt to acknowledge. Drivers review their coaching at the end of the day or the next morning, not in real time while they're behind the wheel.
If a driver believes an event was misclassified, they can dispute it through the driver portal. Disputes are reviewed and resolved by the S.A.F.E. team.
When Coaching Becomes Training
Escalation is based on event patterns — the number of events or the number of days a specific event type occurs within a defined window. When a driver crosses the threshold, the system escalates. You configure the threshold and choose what happens when it's reached:
Automatic retraining — the system assigns a targeted training course based on the behavior category.
Management notification — managers are alerted that a driver has hit the escalation threshold. The fleet decides what happens next.
Disabled — no escalation. Coaching continues without training assignment.
The escalation setting applies fleet-wide. This keeps the process consistent — every driver is held to the same standard, and the documentation reflects uniform enforcement rather than ad hoc decisions.
160+ Courses Mapped to FMCSR Regulations
S.A.F.E.'s training catalog includes over 160 courses covering the regulatory and behavioral topics that commercial fleets are responsible for — HOS compliance, pre-trip inspections, hazmat handling, defensive driving, distracted driving, cargo securement, and others. Courses are mapped to specific FMCSR regulations so that when a training is assigned, it connects to the compliance requirement it addresses.
Training operates in several modes:
Event-triggered training — assigned automatically when escalation thresholds are reached, targeted to the specific behavior category.
Monthly training — automatically assigned on a configurable schedule with fleet-defined activation and due dates.
Orientation training — automatically assigned to new drivers when they're added to the fleet.
Manager-assigned training — managers can manually assign any course to any driver at any time.
Driver self-enrollment — drivers can browse the catalog and enroll in additional courses through the driver portal.
Each mode is individually toggleable in fleet settings.
Training Isn't Just for Drivers
Every Interaction Creates a Record
Every coaching notification, driver acknowledgment, dispute, training assignment, completion, and overdue status is documented with timestamps. This evidence trail exists for three audiences:
Fleet managers — visibility into which drivers are being coached, who's responding, who's escalating, and where intervention is needed.
Insurance carriers and underwriters — documented proof that the fleet has an active, consistent safety program with coaching, training, and driver engagement data.
Litigation defense — when you need to demonstrate that a driver was coached, trained, and given every opportunity to correct behavior before an incident, the record is there. Every interaction, every timestamp, every completion.
The documentation isn't an afterthought bolted onto the coaching process. It's produced automatically by the coaching process itself.
Coaching Without a Process Is Just Talking
If your fleet coaches drivers inconsistently — or documents the coaching inconsistently — the gap shows up when it matters most: at renewal, at deposition, at audit. S.A.F.E. closes that gap.
Talk to Our Team